RETURN / REFUND POLICY
Last updated September 03, 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within three (3) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at firstname.lastname@example.org to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
TalantonCore HO, C-4, 4/19, Sector-2, Rajender Nagar, Sahibabad
Ghaziabad, Uttar Pradesh 201005
Please note, that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged:
● Used product
● Music/ digital content distribution service
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
● Sale items are FINAL SALE and cannot be returned.
If you have any questions concerning our return policy, please contact us at:
Refunds For Music/Content Distribution Service (if applicable)
A refund will happen in case of your uploaded song does not pass our Quality Check test. In this case, you will be notified about the uploaded content failing our Quality Check and the amount will be refunded to you within 7-8 days
A refund can be asked via mail till your song status is processing, QC Pending, QC Approved. Once your song status changes to Song sent to OTT we won't be able to offer a refund.
We will refund the full amount in case your song is not LIVE on any platform within 15 days of upload.
We will refund your song if we will take down your song from our end
We will not refund the song in case of
-Forced takedown by uploader
-Takedown by the third party in case of infringement of rights
-Takedown in case of unauthorized upload or upload of the cover song without having appropriate rights